Infographic: Contact Centres in 2013

There’s a lot of great research going on in the contact centre industry, with some very interesting numbers to boot – but sometimes, it’s difficult to keep up with all that’s going on in such a fast-moving, ever-changing sector.

That’s why we’ve put together this rather snazzy infographic on the state of the industry going into 2013, along with some of our predictions – and a few interesting facts about our team, and our sister business, Talent Match.

To find out more about the ways in which Cactus Search can make Management & Executive selection for your contact centre a bit less prickly, drop us an email on the enquiry box opposite, or call us on 0845 519 3310.

We hope you like it – and please do let us know your thoughts!

Cactus Infographic 2013-01

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