British Blizzards – How Does Your Contact Centre Deal With Them?

We didn’t quite get the white Christmas we wished for this December and instead, received it by the bucket load this January. A little overdue, the snow hit hard, particularly here at Cactus Search. Layered with thermals and snow shovels in hand, we were prepared. …But were you? When snow hits the UK, we have a tendency… Continue reading British Blizzards – How Does Your Contact Centre Deal With Them?