The moment you realise it’s 4 working weeks until Christmas and the recruitment campaign you started in June still isn’t complete!

Yes, it’s November and you’ve only just started thinking about Christmas, but what you also need to be thinking about is your 1st quarterly hires as well! The overall hiring process is becoming ever longer. As we know the market is VERY candidate led at the moment with a much higher percentage of candidates gaining… Continue reading The moment you realise it’s 4 working weeks until Christmas and the recruitment campaign you started in June still isn’t complete!

Fun Facts For Expats: South Africa [Infographic]

If you haven’t heard… we’ve created a fantastic new LinkedIn group for candidates looking for positions across the world. You can join it by clicking here! We’ve also been working on some great roles in South Africa, so thought it would be worthwhile in providing you a very visual idea on just what to expect… Continue reading Fun Facts For Expats: South Africa [Infographic]

[Infographic] Consumers of the Omnichannel

This is the era of the omnichannel contact centre, where consumers engage with businesses using a variety of technologies. A combination of strategy, internal processes, people and knowledge management is key to delivering great service, but using the right technology can also be vital for success. Those interested in the rise of different technologies employed… Continue reading [Infographic] Consumers of the Omnichannel