The moment you realise it’s 4 working weeks until Christmas and the recruitment campaign you started in June still isn’t complete!

Yes, it’s November and you’ve only just started thinking about Christmas, but what you also need to be thinking about is your 1st quarterly hires as well! The overall hiring process is becoming ever longer. As we know the market is VERY candidate led at the moment with a much higher percentage of candidates gaining… Continue reading The moment you realise it’s 4 working weeks until Christmas and the recruitment campaign you started in June still isn’t complete!

The social side of being a recruiter!

Being social as a recruiter is highly important, I’m not talking about everyone in the office going out for a drink on Friday evening after a challenging week at work. No, what I’m actually referring to is recruiting using social media to ‘get out there’. The overall use of social media sites has become ever… Continue reading The social side of being a recruiter!

Call Centre Managers, What makes a good one?

There is no doubt in anyone’s mind that there are call centres up and down and across the breadth of the country, and not just in the country, but all over the world too! When most individuals think of Call Centres we tend to have in mind a room full of people with headsets on… Continue reading Call Centre Managers, What makes a good one?

Customer Service – The good, bad, and ugly!

September 27th saw the last day of entrance to the world famous Dismaland, and now it’s time to look back over what the artist and his other colleagues were trying to tell us about our society. One of the piece that most struck me was the way that customer service was highlighted throughout the overall… Continue reading Customer Service – The good, bad, and ugly!

Autumn is here!

The season of getting cosy on the sofa with a blanket and a hot chocolate while you watch the leaves not only turn to the most gorgeous browns and reds but also start falling off the branches. It’s time to start pulling out those most loved jumpers out of the back of the wardrobe, to… Continue reading Autumn is here!

Considering A New Career? Now’s The Time To Act!

With the New Year comes those pesky New Year’s resolutions and right at the top of many people’s lists will be a career change! Now more than ever is the perfect time to look for your dream career with the frenzy and hype surrounding ‘Massive Monday’ set to saturate the rest of this week. What is… Continue reading Considering A New Career? Now’s The Time To Act!

Fun Facts For Expats: South Africa [Infographic]

If you haven’t heard… we’ve created a fantastic new LinkedIn group for candidates looking for positions across the world. You can join it by clicking here! We’ve also been working on some great roles in South Africa, so thought it would be worthwhile in providing you a very visual idea on just what to expect… Continue reading Fun Facts For Expats: South Africa [Infographic]