Customer Service – The good, bad, and ugly!

September 27th saw the last day of entrance to the world famous Dismaland, and now it’s time to look back over what the artist and his other colleagues were trying to tell us about our society. One of the piece that most struck me was the way that customer service was highlighted throughout the overall… Continue reading Customer Service – The good, bad, and ugly!

Towergate Insurance to open contact centre in Manchester creating 400 new jobs

Towergate Insurance, the UK’s largest independently owned insurance intermediary, is to create  400 new jobs in a new customer contact centre in Manchester. The new Manchester contact centre is based in the heart of the financial district of Spinningfields. It will serve a significant number of Towergate’s small commercial and personal lines customers and forms part… Continue reading Towergate Insurance to open contact centre in Manchester creating 400 new jobs