Considering A New Career? Now’s The Time To Act!

With the New Year comes those pesky New Year’s resolutions and right at the top of many people’s lists will be a career change! Now more than ever is the perfect time to look for your dream career with the frenzy and hype surrounding ‘Massive Monday’ set to saturate the rest of this week. What is… Continue reading Considering A New Career? Now’s The Time To Act!

Are you happy with your Frontline Recruiter?

Are you happy with your Frontline Recruiter? Check out Cactus Frontline’s flowchart and find out if they can help! Cactus Frontline is the easiest and most cost effective way to recruit front-line, agent and advisor level Contact Centre staff. Their proven advertising, screening and shortlisting process can revolutionise direct resourcing in your Call Centre, saving you time and money. Plus, their… Continue reading Are you happy with your Frontline Recruiter?

Cactus Search goes GLOBAL!

We have been celebrating 10 years of success recruiting some of the UK’s best managers, leaders and specialist within the Call and Contact Centre across a large number of skills & disciplines. While Cactus Search has historically supplied into some of the most nationally recognised companies in the United Kingdom, as the market has grown over the years,… Continue reading Cactus Search goes GLOBAL!

[Call Centre Helper] 20 Ways to Reduce Background Noise in the Contact Centre!

Check out Call Centre Helper’s great article on 20 Ways to Reduce Background Noise in the Contact Centre! Read the full article by clicking here:

Birmingham council to take in 500 call centre staff in bid to save £150 million

Council bosses are to bring 500 call centre staff in-house as part of moves to save £150 million. The proposal is contained in a plan to slash the cost of the city council’s Service Birmingham arrangement. Read the full article by clicking here:

Are you happy in your job?

Are you happy in your job? Check out Cactus’ flowchart and find out if we can help! To find out more about the ways in which Cactus Search can make Management & Executive selection for your contact centre a bit less prickly, drop us an email on the enquiry box opposite, or call us on 01905 330… Continue reading Are you happy in your job?

Hundreds of jobs at booming Derby call centre

The boss of Webhelp UK’s customer service centre in Derby has predicted that the building will be full within the next 12 months, employing 2,000 people. Read the full article by clicking here: