[Call Centre Helper] 20 Ways to Reduce Background Noise in the Contact Centre!

Check out Call Centre Helper’s great article on 20 Ways to Reduce Background Noise in the Contact Centre! Read the full article by clicking here:

Birmingham council to take in 500 call centre staff in bid to save £150 million

Council bosses are to bring 500 call centre staff in-house as part of moves to save £150 million. The proposal is contained in a plan to slash the cost of the city council’s Service Birmingham arrangement. Read the full article by clicking here:

Hundreds of jobs at booming Derby call centre

The boss of Webhelp UK’s customer service centre in Derby has predicted that the building will be full within the next 12 months, employing 2,000 people. Read the full article by clicking here: