The 2012 Contact Centre Management Salary Survey

It’s here at last! The 2012 edition of the Cactus Search Salary Survey is now available for free from our website. It’s yielded some very interesting results, given the turbulent economy, job losses and budget cuts that have had an impact across the globe – with an average increase of 6.72%, more than three times… Continue reading The 2012 Contact Centre Management Salary Survey